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URGENT APPOINTMENTS:
Appointments can be made by phoning the practice during opening hours. We prefer that appointments are made for all routine visits. A standard visit is 15 minutes, longer consultations are available on request. Please inform reception if you are wanting a long consultation. Appointments can also be made on our website via Health Engine. 


BILLING:
Our practice bulk bills all Medicare card holders

 

HOME VISITS:
There will be a time during lunchtime on weekdays available for home visits if a sick patient cannot get to the practice.


AFTER HOURS CARE:
Please call 1300 SICK


PRIVACY:
This practice adheres to the guidelines laid out by the Privacy Amendment Act 2000. A copy of our Privacy Policy is available on request.

 

FEEDBACK:
We value patient’s feedback. All patients are welcome to provide feedback. Suggestions and complaints can be given to the Practice Manager. Any verbal complaint/suggestion will be documented in the Doctor’s message book and discussed at our next staff meeting or more urgently if required.

Written complaints/suggestions can be left with reception or sent via email to reception@argylestreetmedical.com.au

INTERPRETER CONTACT NUMBERS:
TRANSLATING AND INTERPRETING SERVICES – (TIS) 1300 131 450

 

NABS: 1800 246 945
This number can be used to book a sign language interpreter for deaf patients.

 

NATIONAL RELAY SERVICE: 133 677
This service is used to make and receive calls from deaf patients.

TELEPHONE ACCESS:

In this Practice all Doctors will not take calls whilst he is with a patient. Please leave a message with reception and they will inform the Doctor of your call. It does help the Doctor if you are able to give a short reason for your need to speak with him.


 

PATIENT HEALTH INFORMATION:
If you are a new patient to this practice your health records may be obtained from your previous doctor. Inform reception staff that you would like your records transferred and a signed consent form is faxed to your past doctor and the records will be sent via registered mail. If you are leaving this practice a small fee is charged for the copying and postage of your records.


 

FOLLOW UP RESULTS:
Results of patient’s tests are viewed daily by the Doctor. Reception will then notify those patients via phone call and an appointment is made. If un-contactable via phone, a message is left for the patient. If the patient does not get back to the practice within 2 weeks, a recall letter is sent out. If there is an URGENT RECALL and the patient does not answer their phone or messages, reception will then contact the Next of Kin/Emergency Contact.

 

PATHOLOGY:
SydPath provides a pathology service
Monday-Friday:   8.00AM-4.00PM

Saturday:              8.00AM-11.30AM

ADDRESS

120-130 Argyle Street, Camden NSW 2570
At the rear of the Priceline Pharmacy

 

CONTACT DETAILS
02 4660 0530

reception@argylestreetmedical.com.au

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

OPENING HOURS

8:30am – 5:30pm

8:30am – 5:30pm

8:30am – 5:30pm

8:30am – 5:30pm

8:30am – 5:30pm

9:00am -  1:30pm

CLOSED